WGN Journal values the feedback of our readers and contributors. We believe that constructive feedback is essential for growth and improvement. This policy outlines how we handle and act upon feedback.
Feedback Channels
Readers can provide feedback through the following channels:
- Email: feedback@wgn.sa
- Contact Form: Available on our website.
- Social Media: Engage with us on our official social platforms.
Types of Feedback
- Content Accuracy: Highlighting factual errors or inconsistencies.
- Suggestions: Proposals for new topics or improvements to existing content.
- Technical Issues: Reporting website or accessibility problems.
Response Process
We aim to acknowledge all feedback within 2 business days and provide a detailed response or resolution within 7 business days. Complex issues may take longer, but we will keep you informed of progress.
Commitment to Improvement
Your feedback helps us improve our content, user experience, and overall quality. We appreciate your input and strive to implement actionable suggestions wherever possible.
