Privacy Policy

This privacy statement was last changed on 13/03/2025, last checked on 13/03/2025, and applies to citizens and legal permanent residents of the United States.

In this privacy statement, we explain what we do with the data we obtain about you via https://wgn.sa. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 To sell or share data with a third party

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.2 Deliveries

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.3 To be able to offer personalized products and services

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.4 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.5 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.6 To be able to comply with legal obligations

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.7 Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

  • Audio, electronic, visual, thermal, olfactory, or similar information
  • Biometric information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Health insurance information
  • Medical information
  • Financial information such as bank account number or credit card number
  • Employment history
  • Professional or employment-related information
  • Education information
  • Insurance policy number
  • State identification card number
  • Driver's license
  • Passport number
  • Physical characteristics or description
  • A signature
  • A social security number
  • Social Media accounts
  • Photos
  • Sex
  • Date of birth
  • Marital status
  • Geolocation data
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • IP Address
  • A telephone number
  • An email address
  • A home or other physical address, including street name and name of a city or town
  • Account name or alias
  • A first and last name

Retention period

We retain this data until the service is terminated.

1.8 Payments

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.9 Registering an account

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

1.10 Newsletters

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data
  • Marital status
  • Date of birth
  • Sex
  • Photos
  • Social Media accounts
  • A social security number
  • A signature
  • Physical characteristics or description
  • Passport number
  • Driver's license
  • State identification card number
  • Insurance policy number
  • Education information
  • Professional or employment-related information
  • Employment history
  • Financial information such as bank account number or credit card number
  • Medical information
  • Health insurance information
  • Commercial information, including records of personal property, products or services purchased, obtained, or considered
  • Biometric information
  • Audio, electronic, visual, thermal, olfactory, or similar information

Retention period

We retain this data until the service is terminated.

2. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

3. How we respond to Do Not Track signals & Global Privacy Control

Our website does not respond to and does not support the Do Not Track (DNT) header request field.

4. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Opt-Out Preferences webpage. 

We have concluded a data processing agreement with Google.

Google may not use the data for any other Google services.

The inclusion of full IP addresses is blocked by us.

5. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Vulnerability Detection
  • Website Hardening/Security Features
  • (START)TLS / SSL / DANE Encryption
  • Login Security
  • DKIM, SPF, DMARC and other specific DNS settings
  • HTTP Strict Transport Security and related Security Headers and Browser Policies
  • Security measures of hardware that contain, or process personal data.
  • ISO27001/27002 Certification

6. Third-party websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

7. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

8.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may object to the processing.
  3. You may request an overview, in a commonly used format, of the data we process about you.
  4. You may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.

9. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

10. Contact details

WGN
MDHB3642, 3642 Jaaonah Ibn Murthid Al Asadi, Umm Al Jud Dist. 7743
Mecca 24331
Saudi Arabia
Website: https://wgn.sa
Email: privacy@wgn.sa
Toll free phone number: +966565430200
Phone number: +966565430200

11. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

×

Annex

WPML

WPML uses cookies to identify the visitor’s current language, the last visited language and the language of users who have logged in.

While you use the plugin, WPML will share data regarding the site through Installer. No data from the user itself will be shared.

MailPoet

MailPoet newsletter & emails

If you have subscribed to our newsletter or if you are a member of our website (you can log in) or if you have purchased on our website, there is a good chance you will receive emails from us.

We will only send you emails which you have signed up to receive, or which pertain to the services we provided to you.

To send you emails, we use the name and email address you provide us. Our site also logs the IP address you used when you signed up for the service to prevent abuse of the system.

This website can send emails through the MailPoet Sending Service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters.

No identifiable information is otherwise tracked outside this website except for the email address.

Below is a list of cookies that may be generated by MailPoet (note that some cookies are only utilized when WooCommerce is installed and activated):

Cookie name: mailpoet_page_view
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track the last time a subscriber viewed any page on the site.

Cookie name: mailpoet_revenue_tracking
Cookie expiry: 14 days.
Cookie description: The purpose of this cookie is to track which newsletter sent from your website has acquired a click-through and a subsequent purchase in your WooCommerce store.

Cookie name: mailpoet_subscriber
Cookie expiry: 3,650 days.
Cookie description: The purpose of this cookie is to track subscriber engagement. It is used when the user logs in, signs up in a form, confirms subscription to a newsletter, or places an order through WooCommerce.
Note: User must be opted-in and a confirmed subscriber.

Cookie name: popup_form_dismissed_{$formId}
Cookie expiry: the expiration date varies and can be set per form.
Cookie description: This cookie is used to track if a user has previously dismissed a specific form, preventing the re-display of the form until the cookie's expiration date. It is applicable for popup, slide-in, or fixed bar forms.

WooCommerce

This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Note: you may want to further detail your cookie policy, and link to that section from here.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

In this section you should list who you’re sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.

We share information with third parties who help us provide our orders and store services to you; for example --

Payments

In this subsection you should list which third party payment processors you’re using to take payments on your store since these may handle customer data. We’ve included PayPal as an example, but you should remove this if you’re not using PayPal.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

WP Mail Logging

When you use this site several actions (e.g. commenting) trigger the dispatch of emails. They contain information about you associated with your email address. Which data are part of these emails depends on the action performed. These emails are stored and accessible to the site management as log.

WPML Translation Management

WPML Translation Management will send the email address and name of each manager and assigned translator as well as the content itself to Advanced Translation Editor and to the translation services which are used.

WooCommerce Multilingual & Multicurrency

WooCommerce Multilingual & Multicurrency will use cookies to understand the basket info when using languages in domains and to transfer data between the domains.

WooCommerce Multilingual & Multicurrency will also use cookies to identify the language and currency of each customer’s order as well as the currency of the reports created by WooCommerce. WooCommerce Multilingual extends these reports by adding the currency’s information.

WPML String Translation

WPML String Translation will send all strings to WPML’s Advanced Translation Editor and to the translation services which are used.

Really Simple Security

Really Simple Security and Really Simple Security add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

Complianz | The Privacy Suite for WordPress

This website uses the Privacy Suite for WordPress from Complianz to collect records of consent. For this functionality your IP address is anonymized and stored in our database. For more information, see the Complianz Privacy Statement.

BuddyPress

What personal data we collect and why we collect it

Sites powered by BuddyPress rely heavily on user-provided data. In this section, you should note what data you collect, from both registered users and anonymous visitors.

Profile Data

In this section you should note what information is collected on user profiles. The suggested text gives an overview of the kinds of profile data collected by BuddyPress.

Suggested text: When you register for the site, you may be asked to provide certain personal data for display on your profile. The "Name" field is required as well as public, and user profiles are visible to any site visitor. Other profile information may be required or optional, as configured by the site administrator.

User information provided during account registration can be modified or removed on the Profile > Edit panel. In most cases, users also have control over who is able to view a particular piece of profile content, limiting visibility on a field-by-field basis to friends, logged-in users, or administrators only. Site administrators can read and edit all profile data for all users.

Activity

In this section you should describe the kinds of information collected in the activity stream, how and whether it can be edited or deleted, and to whom the activity is visible.

Suggested text: This site records certain user actions, in the form of "activity" data. Activity includes updates and comments posted directly to activity streams, as well as descriptions of other actions performed while using the site, such as new friendships, newly joined groups, and profile updates.

The content of activity items obey the same privacy rules as the contexts in which the activity items are created. For example, activity updates created in a user's profile is publicly visible, while activity items generated in a private group are visible only to members of that group. Site administrators can view all activity items, regardless of context.

Activity items may be deleted at any time by users who created them. Site administrators can edit all activity items.

Cookies

In this section you should describe the BuddyPress-specific cookies that your site collects. The suggested text describes the default cookies.

Suggested text: We use a cookie to show success and failure messages to logged-in users, in response to certain actions, like joining a group. These cookies contain no personal data, and are deleted immediately after the next page load.

We use cookies on group, member, and activity directories to keep track of a user's browsing preferences. These preferences include the last-selected values of the sort and filter dropdowns, as well as pagination information. These cookies contain no personal data, and are deleted after 24 hours.

 

Akismet

We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter's IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Slider Revolution

In case you’re using Google Web Fonts (default) or playing videos or sounds via YouTube or Vimeo in Slider Revolution we recommend to add the corresponding text phrase to your privacy police:

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.